Terms & Conditions

Welcome to Magical Flames. By using our website or placing an order, you agree to the following Terms & Conditions.

1. Products & orders

We make every effort to ensure that product descriptions, images, prices and availability are accurate. As our candles are handmade, slight variations in colour, shape or appearance may occur. An order is confirmed once payment has been successfully received.

2. Pricing & payment

All prices displayed on our website are shown in Macedonian denars (MKD). We reserve the right to update prices, product information or availability at any time. Payments are processed through our available payment providers.

3. Custom & personalised orders

Custom and personalised products are made according to the customer's specifications. Please ensure that all information provided for personalisation is correct before placing your order.

4. Shipping & delivery

Orders are prepared and shipped according to the delivery information provided on our website. Delivery times may vary depending on the destination and circumstances beyond our control.

5. Returns & cancellations

Returns and order cancellations are subject to our Returns & Cancellations Policy.

6. Website use

You agree to use our website lawfully and not to misuse, copy, reproduce or distribute our content, images, designs or other materials without our permission.

7. Intellectual property

All content on the Magical Flames website, including logos, photographs, text, designs and graphics, belongs to Magical Flames or its respective owners and may not be used without prior permission.

8. Changes to these terms

We may update these Terms & Conditions from time to time. Any changes will be published on this page with an updated date.

9. Contact us

If you have any questions regarding these Terms & Conditions, please contact us:

Magical Flames
elena@magicalflames.mk